Terms & Conditions

  • For the avoidance of doubt any reference to "us" "we" or "our" in these Terms refers to LeTache and any reference to "you" or "your" refers to the customer as a purchaser of the LeTache products. It is a condition of a user accessing and reading the letache.com website ("the Website(s)") that LeTache disclaims all warranties in respect of the same whether express or implied in relation to the material published on the Website. Your statutory rights as a consumer are not affected. This page (together with our Privacy Policy and Refunds/Exchange Policy) tells you information about LeTache and the legal terms and conditions on which we sell any of the products listed on the Website. These Terms will apply to any contract between us for the sale of products to yourself. Please read these Terms carefully and make sure that you understand them, before ordering any products from the Website. Before placing any order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any products from the Website. We reserve the right to amend these Terms from time to time. Every time you wish to place an order you should check these Terms to ensure you understand the terms which will apply at that time.
  • Age of Consent
    By placing an order on the Website, you declare that you are of the appropriate legal age to purchase the items. If we discover that you are not of legal age to order certain goods, we reserve the right to cancel your order.
  • Acceptance & Contract Formation
    All orders made by you through the Website are subject to acceptance and availability. We may choose not to accept your order for any reason. Prices of products are correct at the time of entering information, however, we reserve the right to change prices without prior notice (although we will inform you if any such price change affects your order). Only when LeTache accepts the Order by sending you a confirmation email that your order has been dispatched will a contract have been created between yourself and LeTache.
  • Fraud Prevention
    LeTache takes fraud very seriously and we do everything in our power to prevent fraud from occurring. If false or inaccurate information is provided and fraud is identified, details will be passed on to fraud prevention agencies. LeTache has fraud prevention software services that we use in order to prevent fraudulent purchases and practises, these are in place to protect both the customer and LeTache.
  • Copyright
    Any material found within the pages of the Websites, including, but not limited to text or images are the property of LeTache and may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use. You hereby agree not to adapt, alter or create any derivative work from any of the material contained in this site.
  • Disclaimer
    LeTache provides the Website on an 'as is' basis and does not warrant that the functions contained in and the material on the Website will be uninterrupted, or error or defect free, or that the Website or the server that makes it available are free of viruses or bugs. Further LeTache does not represent the full functionality, accuracy, reliability of the materials on the Website. In addition, LeTache makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the Website or the information or content included on it. This disclaimer does not affect your statutory rights in relation to the provision of goods .
  • Use of LeTache
    LeTache will not be liable for any use of the Website (including any ordering of products) that results in: losses that were not foreseeable to both parties when the contract was made; losses that were not caused by any breach on the part of the supplier; business losses and/or losses to non consumers. We do not in any way exclude or limit our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); (d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples; and (e) defective products under the Consumer Protection Act 1987. You agree to use the Website only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within the Website.

Store Pickup, Shipping And Handling Policies

  • Store Pickup Orders
    Orders are uduslly processed the within 30 minutes if submitted during business hours. You will receive notification when it is ready for pickup. If you fail to receive notification please call the store number on your receipt to see about the delay. Please have photo ID available when you arrive.
  • Store Pickup Order Cancellation
    Orders that are not picked up within 7 days will be cancelled and a 15% restocking fee assessed.
  • Shipping Information
    In most cases orders are processed and shipped on the same day the order is placed. We do not ship on weekends or on major holidays. Orders placed after 3pm EST/EDT will ship the next business day.
  • Shipping Service
    We ship using UPS, USPS or FedEx depending on the package and its destination. Most orders will arrive between 1-5 business days from the time the package is shipped.
  • Order Tracking
    Once we ship your order, you will be emailed a tracking number and link to the shippers tracking page. There is also a link on your receipt email to check your tracking status.
  • Signature Required
    For all orders an adult (21+) signature will be required to accept delivery.
  • Discreet Packaging
    We pack your order in non-descript boxes with no identifying logos or text. The only identifying marks are our shipping address and yours. Our business name does not appear anywhere on the package.
  • Out Of Stock Items
    Items that are unavailable when your order is being pulled are automatically refunded to your chosen payment method. If all of the items on your order are unavailable your order will be cancelled. In both cases you will receive an email notification.
  • Returned Orders
    Orders that are returned to us as undeliverable or refused will be charged a 15% restocking fee and cancelled.
  • Contact Information
    If you have any questions or problems with your package please contact us.